Privacy Policy
Information We Collect
Personal Information: Name, email address, phone number, payment details, and any information provided when registering or contacting us.
Guest Data: Information hosts upload (e.g., digital guides, check-in info, personalized messages).
Usage Data: IP address, browser type, device information, pages visited, and actions taken on our platform.
Cookies & Tracking: We use cookies and similar technologies to improve site performance and user experience.
How We Use Your Information
To provide and improve our Services.
To personalize guest experiences (e.g., digital welcome screens, local recommendations).
To process payments and manage subscriptions.
To send service updates, promotions, and important notifications.
To protect our Services from fraud or misuse.
How We Share Information
Service Providers: With trusted third-party vendors (e.g., payment processors, analytics providers).
Hosts & Guests: Certain guest information may be shared with the host to facilitate their stay.
Legal Requirements: If required by law, regulation, or legal process.
Business Transfers: In connection with a merger, acquisition, or sale of company assets.
Data Retention
We retain personal data only for as long as necessary to provide our Services or comply with legal obligations.
Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal information.
Opt out of marketing communications.
Request data portability.
Security
We use reasonable technical and organizational measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection.
Children’s Privacy
GuestBox is not intended for children under 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect data from minors.
Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for their privacy practices.